ChatShape

Features of ChatShape

• AI Customer Support Agent: ChatShape acts as an AI customer support agent, answering customer queries instantly and improving the customer experience.
• Lead Collection: The tool is designed to automatically collect leads from customer conversations, helping businesses to grow their customer base.
• Highly Customizable: ChatShape allows businesses to customize the branding, color, and tone of the chatbot to match their business.
• Conversion Increase: The AI chatbots provided by ChatShape are proven to convert more website visitors into customers.
• Data Security: The text content of the web page is stored in an encrypted format on secure AWS servers, ensuring data security.
• Lead/Email Collection from Visitors: ChatShape provides an option for an email input form to appear in the chat window to collect leads.
• Chatbot Analytics: All chatbot messages are recorded in the chatbot dashboard and can be viewed as well as exported as a file.
• Customizable Responses: Businesses can update both the prompt (text instructions to the AI) and start message, customizing the AI to respond to customers however they want.
• Custom Data Addition: Businesses can add some custom data to their chatbot by adding the info they want the bot to know to their prompt on the chatbot manage settings page.

Benefits of ChatShape

• Improved Customer Experience: With instant responses to customer queries, ChatShape significantly improves the customer experience.
• Increased Lead Generation: The tool's ability to automatically collect leads from customer conversations can significantly increase a business's lead generation.
• Brand Consistency: The high level of customization offered by ChatShape allows businesses to maintain brand consistency across their customer interactions.
• Increased Conversions: ChatShape's AI chatbots have been proven to convert more website visitors into customers, increasing a business's sales.
• Data Security: The secure storage of webpage text content ensures that businesses can trust ChatShape with their data.
• Insightful Analytics: The ability to view and export all chatbot messages provides businesses with valuable insights into their customer interactions.
• Customized Customer Interactions: The ability to customize the AI's responses allows businesses to tailor their customer interactions to their specific needs and preferences.

Who ChatShape is useful for

• Businesses looking to improve their customer experience: With its instant responses to customer queries, ChatShape can significantly improve a business's customer experience.
• Businesses looking to increase their lead generation: The tool's ability to automatically collect leads from customer conversations can significantly increase a business's lead generation.
• Businesses looking to maintain brand consistency: The high level of customization offered by ChatShape allows businesses to maintain brand consistency across their customer interactions.
• Businesses looking to increase their sales: ChatShape's AI chatbots have been proven to convert more website visitors into customers, increasing a business's sales.
• Businesses concerned about data security: The secure storage of webpage text content ensures that businesses can trust ChatShape with their data.
• Businesses looking for valuable insights into their customer interactions: The ability to view and export all chatbot messages provides businesses with valuable insights into their customer interactions.

In conclusion, ChatShape is a highly customizable and efficient AI tool that can significantly improve a business's customer experience, increase lead generation and sales, and provide valuable insights into customer interactions. Its secure data storage and ability to customize the AI's responses make it a reliable and flexible tool for any business looking to enhance their customer interactions and grow their business.