Kili
Kili is a personalized AI assistant that allows users to create AI assistants without coding or technical skills. It offers easy AI assistant creation, personalized experiences, and flexible plans. Use cases include customer support, audience engagement, and improving customer experiences. Train the AI assistant on specific content for tailored solutions.
Features of Kili
Rapid implementation: Kili allows for quick and easy setup, enabling users to automate customer service tasks without the need for extensive engineering effort.
Answer every question once: The AI assistant learns from feedback and is designed to provide accurate and comprehensive answers to customer service tickets, ensuring that each question is addressed effectively.
Workflow definition for quick resolution: Kili offers the ability to define workflows, allowing for the efficient and timely resolution of customer queries.
Benefits of Kili
Best-in-class AI for accuracy: Kili utilizes advanced AI technology to ensure accurate and reliable responses to customer inquiries, enhancing the overall customer service experience.
Easy setup: With Kili, users can set up a virtual customer service assistant without the need for coding or technical skills, making it accessible to a wide range of users.
Usage-based pricing model for good ROI: Kili offers a usage-based pricing model, allowing users to pay for the services they actually use, ensuring a good return on investment.
Ability to answer and resolve queries: The AI assistant not only provides answers to customer queries but also has the capability to resolve issues, providing a comprehensive solution to customer service tickets.
Seamless handover to human customer service teams: Kili seamlessly integrates with platforms like Zendesk and Kustomer, allowing for a smooth handover from the AI assistant to human customer service teams when necessary.
Continuous improvement using analytics: Kili leverages analytics to continuously improve its performance, learning from user feedback and data to enhance its ability to provide accurate and effective customer service.
Who Kili is useful for
Content creators: Kili can be used by content creators to enhance audience engagement by providing personalized AI interactions.
Company knowledge: Kili is beneficial for businesses seeking to create AI assistants for customer support without the need for technical expertise.
E-commerce: Kili can be utilized by e-commerce businesses to provide product guidance and deliver exceptional customer support on-demand.
Customer service: Kili is a valuable tool for customer service teams, allowing them to efficiently resolve customer queries and provide a seamless customer experience.
In conclusion
Kili is an AI tool that automates customer service tasks, providing a virtual customer service assistant that requires no engineering effort. With features such as rapid implementation, comprehensive answer provision, and workflow definition, Kili offers a range of benefits, including best-in-class AI accuracy, easy setup, and a usage-based pricing model. It is useful for content creators, businesses without technical expertise, e-commerce companies, and customer service teams. With Kili, users can enhance customer experiences, reduce costs, and improve overall customer service efficiency.