Simple Phones
Simple Phones is a versatile and cost-effective AI tool that handles both inbound and outbound calls. With customizable AI voice agents, transparent call logging, and affordable plans starting at $49/mo, Simple Phones is a valuable asset for small businesses, sales teams, customer service teams, and businesses with high call volumes.
Features of Simple Phones
Inbound Calls: Simple Phones answers calls with a customized AI voice agent that improves over time. The agent can be tweaked on an ongoing basis to improve its performance and handling of edge cases.
Outbound Calls: The tool allows for outbound calling to follow up with customers, stay in touch with leads, and make cold calls. The AI agent acts as your salesperson.
Logging: Simple Phones provides a transparent record of all calls, including who they are from, the duration, and a transcript. You can also test your agent without calling it via a chat screen in your dashboard.
Affordability: Plans start at just $49/mo for 100 calls, which is sufficient to support a wide array of businesses and use cases. There is no commitment, so you can cancel any time.
Customization: The AI agent can be highly customized to your use case. Whether it be for booking appointments, calculating mortgage payments, or answering FAQs, your customers will be impressed.
Routing: Calls can be routed or escalated to different numbers, and texts, emails, or webhooks can be sent to your team members, alerting them to specific customer needs.
Voices: You can choose your preferred voice from a wide variety of languages and accents. Also, you can change the timing and wording of certain responses, creating an experience consistent with your brand.
Crawling: You can add your website or FAQ documents to your AI agent so it can answer questions about your content, in addition to the usual things like booking meetings and fulfilling requests.
Benefits of Simple Phones
Efficiency: Simple Phones handles both inbound and outbound calls, freeing up time for your team to focus on other tasks.
Transparency: The tool provides a clear record of all calls, ensuring you have all the information you need about your calls.
Cost-Effective: With plans starting at just $49/mo for 100 calls, Simple Phones is an affordable solution for businesses of all sizes.
Customizable: The AI agent can be tailored to your specific needs, ensuring it provides the best service for your customers.
Versatility: Simple Phones can handle a variety of tasks, from booking appointments to answering FAQs, making it a versatile tool for any business.
Improved Customer Service: With the ability to route calls and alert team members to specific customer needs, Simple Phones helps improve your customer service.
Who Simple Phones is useful for
Small Businesses: With affordable plans and the ability to handle a variety of tasks, Simple Phones is a great tool for small businesses looking to improve their customer service.
Sales Teams: The tool's ability to make outbound calls makes it a valuable asset for sales teams.
Customer Service Teams: Simple Phones can handle inbound calls and route them to the appropriate team members, making it a useful tool for customer service teams.
Businesses with High Call Volumes: With the ability to handle both inbound and outbound calls, Simple Phones is a great solution for businesses that deal with high call volumes.
In conclusion, Simple Phones is a versatile and cost-effective AI tool that can greatly improve the efficiency and effectiveness of your business's call handling. With its customizable AI agent and ability to handle a variety of tasks, it's a valuable asset for any business.