Viff.ai

Features of Viff.ai

• AI Assistant for Review Replies: Viff.ai is an AI assistant that generates courteous and contextual responses to guest reviews instantly. It helps businesses respond to reviews consistently, improving their online reputation and growing their business.
• Chrome Extension: Viff.ai is a Chrome extension and works everywhere, even on emails. It requires no setup or integration work.
• Easy & Omnipresent: Viff.ai works out of the box with every website and every Property/Reputation Management System. It generates responses in a single click.
• On-Brand & Consistent: Viff.ai learns your brand voice and tone in as little as 10 responses. Once trained, it generates consistent and on-brand responses in a single attempt.
• Contextual & Courteous: Viff.ai responses are contextual and courteous by design. It handles even the nastiest of reviews professionally.

Benefits of Viff.ai

• Improves Reputation: 87% of travellers are more likely to book when businesses respond to reviews. Viff.ai helps businesses stand out and instil confidence in travellers researching their next stay.
• Increases Bookings: Customers have experienced 5x jumps in booking volumes and 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews with Viff.ai.
• Saves Time: Responding to reviews can be difficult when staff has multiple tasks. Viff.ai crafts accurate responses instantly, saving businesses valuable time.
• Personalized Responses: Viff.ai learns about your brand voice and tone and tailors responses to be on-brand and in the tone you like to engage with your guests.

Who Viff.ai is useful for

• Businesses with Online Presence: Any business that receives online reviews can benefit from Viff.ai. It helps improve online reputation and increase bookings.
• Property Managers: Viff.ai is particularly useful for property managers who need to respond to guest reviews consistently and professionally.
• Reputation Management Systems: Viff.ai works with every Property/Reputation Management System, making it a versatile tool for managing online reviews.
• Multilingual Businesses: Viff.ai can understand and respond in more than 20 languages, making it suitable for businesses operating in multiple languages.

In conclusion, Viff.ai is a powerful AI tool that helps businesses manage their online reviews effectively. It generates courteous and contextual responses, learns your brand voice, and works with every Property/Reputation Management System. With Viff.ai, businesses can improve their online reputation, increase bookings, and save valuable time.